7z999 Privacy Policy — How We Handle Your Personal Data

1. Introduction

7z999 ("we", "us", "our") operates the online casino and sports betting platform accessible at 7z999.ws (the "Platform"). This Privacy Policy describes how 7z999 collects, processes, stores, and protects personal data relating to individuals who register for, access, or otherwise interact with the Platform ("you", "your"). By creating an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy applies to all players based in Bangladesh — including those accessing the Platform from Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other locations across the country. 7z999 is committed to handling your personal data with care, transparency, and in a manner consistent with broadly recognised data protection principles.

3. How We Use Your Personal Data

7z999 uses the personal data we collect strictly for purposes that are connected to the operation of the Platform and the delivery of services to registered players. We do not use your data for purposes that are incompatible with those listed below.

• To create and manage your player account, verify your identity through the KYC process, and maintain accurate records of your account activity.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other approved payment methods, and to maintain complete transaction records as required by applicable financial regulations.
• To operate, monitor, and improve the Platform's technical performance, including diagnosing faults, analysing usage patterns, and making improvements to the user experience for Bangladesh players.
• To comply with our anti-money laundering (AML) obligations, detect and prevent fraud, and fulfil any reporting requirements imposed by applicable laws or regulatory authorities.
• To provide responsible gaming tools — including deposit limits, session reminders, and self-exclusion — and to monitor account activity for signs of problem gambling so that appropriate support can be offered.
• To send you service-related communications, including transaction confirmations, account security alerts, and updates to our Terms & Conditions or Privacy Policy. We do not send unsolicited marketing communications without your prior consent.

5. Data Sharing and Disclosure

7z999 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We share personal data only in the limited circumstances described below.

• Payment service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) receive the transaction data necessary to process your deposits and withdrawals. These providers are contractually bound to handle your data securely and may not use it for any independent purpose.
• Game technology providers (such as Pragmatic Play, Evolution Gaming, and other certified studios) receive game session data to the extent required to operate the specific games you play. These providers operate under strict data processing agreements.
• Regulatory and law enforcement authorities, where 7z999 is required by applicable law to disclose personal data — for example, in response to a valid court order, regulatory inquiry, or AML reporting obligation. 7z999 will notify you of such disclosure where it is legally permitted to do so.
• IT infrastructure and security service providers who assist 7z999 in hosting, monitoring, and securing the Platform. All such providers are bound by data processing agreements that restrict their use of your data to the specific services they provide to 7z999.

Except in the circumstances described above, 7z999 will not disclose your personal data to any third party without your explicit consent. If you have questions about our data-sharing arrangements, please contact our customer support team.

7. Data Retention

7z999 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable laws and regulations. As a general principle, account-related data is retained for the duration of the active account relationship and for a period thereafter as required for legal, regulatory, and fraud-prevention purposes. Financial transaction records are typically retained for a minimum of five years from the date of the transaction in accordance with standard financial record-keeping requirements.

When personal data is no longer required and there is no legal obligation to retain it, 7z999 securely deletes or anonymises the data so that it can no longer be attributed to an identifiable individual. If you close your 7z999 account, we will initiate the data deletion process in accordance with our retention schedule. However, certain categories of data — particularly financial transaction records and identity verification documents — must be retained for the legally prescribed periods even after account closure.

9. Data Security

7z999 takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include SSL encryption for all data transmitted between your device and our Platform, strict access controls that limit internal access to personal data on a need-to-know basis, regular security assessments and vulnerability testing of the Platform's infrastructure, and secure data storage practices with appropriate backup and disaster recovery procedures.

While 7z999 takes all reasonable steps to safeguard your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data. If you become aware of any unauthorised access to your 7z999 account or any security vulnerability on the Platform, please notify us immediately at [email protected] so that we can take appropriate action.

11. Changes to This Privacy Policy

7z999 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable laws, or the features and services available on the Platform. When we make material changes, we will publish the updated policy on the Platform with a revised effective date and, where appropriate, notify registered players via the contact details held on their account. Your continued use of the Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how 7z999 handles your personal data.